Back to DealSafe
Terms & Conditions
Last updated: January 2025
1. ACCEPTANCE OF TERMS
By using DealSafe, you agree to these terms. DealSafe is an escrow platform connecting freelancers and clients in Pakistan.
2. ESCROW SERVICE
- DealSafe holds payments on behalf of clients until work is approved
- Funds are released to freelancers only after client approval
- DealSafe charges a service fee on completed transactions
3. USER RESPONSIBILITIES
Client:
- Must deposit full agreed amount before work begins
- Must review and approve/dispute work within 7 days of submission
- Must provide accurate payment details
Freelancer:
- Must complete work as per agreed milestones
- Must not begin work until payment is confirmed as held
- Must respond to disputes within 48 hours
4. DISPUTE RESOLUTION
- Either party may raise a dispute
- DealSafe team will review within 24-48 hours
- DealSafe's decision is final
- Funds will be released to the appropriate party
5. PROHIBITED ACTIVITIES
- Fraudulent transactions
- Money laundering
- Providing false information
- Harassment of other users
6. FEES
- Currently free during beta
- Fee structure will be announced before implementation
- Users will be notified 30 days in advance
7. LIMITATION OF LIABILITY
DealSafe is not responsible for:
- Quality of freelance work
- Client's ability to pay
- Delays caused by either party
8. GOVERNING LAW
These terms are governed by the laws of Pakistan.
9. CONTACT
For questions or assistance: cloudassist@aol.com
Adam Harrison, Customer Support Manager