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Privacy Policy

Last updated: January 2025

1. INFORMATION WE COLLECT

  • Name, email, phone number on registration
  • Transaction details (deal amounts, milestones)
  • Device and browser information
  • IP address for security purposes

2. HOW WE USE YOUR INFORMATION

  • To facilitate escrow transactions
  • To verify user identity
  • To resolve disputes
  • To improve our service
  • To send important notifications

3. INFORMATION SHARING

We do not sell your data.

  • The other party in your deal (name only)
  • Law enforcement when required by Pakistani law
  • Payment processors for transaction verification

4. DATA SECURITY

  • All data encrypted in transit
  • Passwords are hashed and never stored in plain text
  • Regular security audits

5. YOUR RIGHTS

You have the right to:

  • Access your personal data
  • Request data correction
  • Delete your account
  • Export your data

6. COOKIES

We use minimal cookies for:

We do not use advertising cookies.

  • Keeping you logged in
  • Security purposes

7. DATA RETENTION

  • Account data: retained while account is active
  • Transaction data: 7 years for legal compliance
  • After deletion: 30 days before permanent removal

8. CONTACT

cloudassist@aol.com

Adam Harrison, Customer Support Manager